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Investment Support Center
We're here to help with your investment questions
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Mon-Fri, 9AM-6PM EST
Email Support
Response within 24 hours
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Detailed inquiries
Common Topics
Account & Deposits
Manage deposits, withdrawals, and account settings
Portfolio Management
Understanding your investments and performance
Buying & Selling
How to place orders and execute trades
Security & Privacy
Protecting your account and personal information
Frequently Asked Questions
How do I fund my investment account?
You can fund your account via bank transfer, wire transfer, or ACH deposit. Login to your account and navigate to the "Deposit Funds" section.
What are your trading fees?
We offer competitive pricing with no commission on stock trades. Other fees may apply for options, mutual funds, and advisory services.
How long do withdrawals take?
ACH withdrawals typically take 3-5 business days. Wire transfers are processed within 1 business day.
Is my investment protected?
Your account is protected by SIPC insurance up to $500,000. Additional coverage may be available through our partner insurers.
Educational Resources
Learn investment basics and advanced strategies
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Speak with an investment advisor one-on-one